The Westpro Online Store Shipping Policy:

PLYMOUTH, FREE SHIPPING - Applies to all orders, we will deliver your order for free. 3 - 5 day transit time from collection to delivery.

UK Standard Delivery £3.95 - Ideal for home delivery of small orders to minimize carriage costs. 3 to 5 days transit times should be allowed following the day of despatch from our warehouse.

This option will not guarantee delivery on a specific date. Please allow at least 6 days should you need to contact our Customer Service for tracking purposes.

The Westpro Online Store Refunds & Returns Policy:

You may cancel your order within 7 days of ordering online. The order will be refunded in the same manner of payment. You may return any item within 14 days in its original condition for a refund of the price you paid for the item.

Please allow up to 7 working days for this to be processed.

Please ship the item to the following address:

WestCountry ProCoaching
14 Erlstoke Close
Plymouth
PL6 5QP

Please note that for your protection The Westpro Online Store recommend that you use a recorded delivery service as we cannot be held responsible for goods not received.

If you require an exchange our returns centre will be happy to process this for you.

If the item is defective, please contact Alan Lomax on email: alan.lomax@westpro.co.uk or Telephone: 077 30 31 33 88

Please note the following exceptions to this policy:

We will not refund or provide a credit note within 7 days of the commencement of a soccer coaching product.

We are unable to refund or exchange a shirt once it has been printed with a players name and number; this still applies in the event of a player leaving the football club and/or his number changing. This also applies to any personalised shirts. A refund or exchange will be permitted if the garment is faulty.

All return and re-shipping charges are the Customer´s liability.

We will refund shipping costs if there is a fault with the product. However, we cannot accept responsibility for return or re-shipping costs incurred when returning non-faulty items.

All items should be unworn and unused.